eGain Corporation is a customer engagement cloud solutions company, traded on the NASDAQ. It is best known for its suite of knowledge-powered software applications, used by omnichannel contact centers, customer service organizations and digital business teams. The company was founded in 1997 by Ashutosh Roy and Gunjan Sinha. It began in 1997 when both were part of WhoWhere?, an internet search company they founded which was purchased by Lycos in 1998. Prior to the purchase by Lycos, Roy served as the company's CEO and Chairman and Sinha served as its President.